The Edgewater
  • Madison, WI, USA
  • $17.50/hr
  • Hourly
  • Part Time

Full-Time Staff are Full-Benefit Eligible, including Medical, Dental & Vision - and Paid Time Off! Great onsite and local perks for ALL staff, including free shift meals.

Who We Are

The Edgewater is Madison's Place for unrivaled events. We host a wide variety of amazing parties, from grand weddings to small business and personal celebrations. Our waterfront property offers breathtaking shoreline views of beautiful Lake Mendota as well as our luxurious historic property. Event attendees can relax and enjoy their time with each other while our Banquet staff caters to their food and beverage needs with incredible professionalism. If they're looking for a great environment, incredible food and drinks and a welcoming staff, this is the place!

What We Accomplish Together

The Edgewater offers the highest quality of customer service delivered to our guests both in and out of our banquet events. The AV Engineer's purpose is to ensure that their assigned events and / or activities are highly organized and well executed, resulting in the complete satisfaction of Edgewater guests attending the event. The Audio-Visual Engineer is responsible for overseeing and supporting all aspects and needs of audio-visual technology for the Edgewater Hotel.

What We Have

  • A steady flow of events. We hosted over 700 events in 2018!
  • Luxurious event spaces overlooking Downtown Madison, Lake Mendota and our Historic Property all part of a property completely renovated in the last 5 years.
  • A team focus on support and success.
  • A comprehensive benefit package for full-time staff including Medical, Dental and Vision coverage as well as Paid Time Off, 401K contribution matching and voluntary life insurance.
  • Beautifully appointed facilities and top of the industry products and supplies to ensure our staff have everything they need to deliver exceptional experiences for our customers.
  • Discounts to our 3 onsite restaurants.
  • Discounts to our onsite Spa's services and retail as well as discounted stays at affiliated hotels.
  • Discounted onsite parking for full-time team members, discounted off-site parking for part-time team members, or a supplied Madison Metro bus pass.

What You Have

The ideal Audio-Visual Engineer Candidate will be capable of the following:

  • Set up and run all aspects of audio visual for events on site including but not limited to: stage and house lighting, microphones, house screens and projectors, house and powered speakers, switching of audio and video feeds (single and multi-camera), mixing audio via an audio board.
  • Setting up a/v equipment in meeting rooms based on requests.
  • Adjusting to clients' needs as they change.
  • Keep close communication with group's contact before and during event.
  • Informing the Supervisor and Banquet Captains of any a/v changes for billing purposes.
  • Provide audio setup, support, and monitoring during concert events.
  • Working with consultants, vendors, and acts to provide the best sound possible while maintaining acceptable sound levels to stay within compliance of City ordinances.
  • Understanding functions and applications of various a/v equipment used.
  • Taping down power and phone cords to Edgewater standards.
  • Adjusting in room lighting in all meeting rooms.
  • Replacing light bulbs in meeting room fixtures and a/v equipment.
  • Installing telephone equipment in meeting rooms.
  • Removing a/v equipment from meeting rooms promptly after event concludes.
  • Ensuring a/v equipment is returned in proper working condition and placed in proper storage areas.
  • Developing technical knowledge of current equipment, as well as new arrivals.
  • Directly reports to AV Manager.
  • Perform other related duties that may be assigned by Banquet Management team.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Qualifications

Technical Skills

  • Digital video camera operation and theory
  • Configure and operate a multi-channel video matrix switcher
  • Audio and video input and output connections and specifications
  • Audio and video codecs and industry standards
  • Audio Software Skills
  • Familiar with Microsoft Windows and Mac OS
  • Comfortable using Microsoft Word, Excel, PowerPoint, and Outlook

Personal Skills

  • Organized
  • Detail oriented
  • Punctual
  • Customer centric
  • Able to adapt to a flexible and fluctuating work schedule that often involves events on nights or weekends
  • Ability to manage a task through completion


  • High School diploma or GED
  • Experience or education in Audio Visual Engineering.
  • Strong willingness to learn new systems and take on project is a must
  • Ability to integrate into a team environment as well as handle project work independently with minimal supervision
  • Familiarity with computer technology and variety of helpdesk concepts, practices and procedures
  • Familiarity with A/V equipment and infrastructures
  • Ability to read, write, and speak English
  • Prior experience working with in the hospitality industry preferred

Working Conditions

This position operates in event spaces, and restaurant setting. This position requires evening/weekend work and some work outdoors. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, pinching, falls and burns.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job hand-eye coordination is necessary to operate some tools, and various pieces of furniture, audio visual and banquet equipment. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to manipulate, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and smell. The employee must be capable of lifting and/or moving objects up to 50 pounds including setting and operating ladders and mechanical lifts. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. There is substantial repetitive motion of the wrists, hands and fingers.

The Edgewater
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