The Edgewater
  • Madison, WI, USA
  • Full Time

Restaurant Host Job Responsibilities:

This position is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner. 

Host Job Duties:

  • Greets and seats guests, presents menus to guests, informs them of special catch and soups.
  • Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
  • Takes names on a waiting list.
  • Runs the floor plan board.
  • Observes tables and keeps track of clean, dirty and occupied tables.
  • Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
  • Responsible for distribution of parking vouchers and monitoring coat check. 
  • Cleans and organizes the host closet.
  • Cleans, organizes and stocks menus at host area.
  • Answers phone and answers questions concerning the menu and restaurant.
  • Answers phone and takes orders pertaining to room service.
  • Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
  • Maintains restrooms throughout shift.
  • Sweeps foyer and front entrance area frequently.
  • Keeps windows and wine wall clean.
  • Maintains and updates the information wall
  • Performs other duties as directed.

Host Skills and Qualifications:

Listening, Verbal Communication, Customer Focus, Customer Service, Basic Safety, People Skills, Action Oriented, Organization, Selling to Customer Needs, Attendance, Client Relationships

 

Why Work at The Edgewater?

The Edgewater's mission is to define the authentic hospitality experience in Madison by building on our unique history, becoming a cultural center for the community, and differentiating ourselves by the quality of service delivered to our guests.

About Us

Beyond the competitive benefits and compensation, The Edgewater offers a proud revival of a historic hotel, committed to the trust and confidence we earn from our employees, customers, and partners. We invite you to learn more about our culture and company at www.theedgewater.com.

The Edgewater is an equal opportunity/affirmative action employer.

 

 

The Edgewater
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