The Edgewater
  • Madison, WI, USA
  • Part Time

Food Runner Job Responsibilities: Creates a friendly and memorable experience for guests by providing prompt and accurate delivery of menu items, and assembling and coordinating all food orders as rapidly as possible.

Food Runner Job Duties: Food Runner ensures guests receive menu items once it is assembled by the Expeditor FOH for prompt service. Maintains clean trays plate rims at all times. Checks cleanliness from previous shift and notifies restaurant manager of any problems. Sets up, restocks and prepares for shift change and/or close. Cleans and sanitizes work area throughout the shift. Obtains and maintains knowledge of all menu items. Ensures that Micros printers are powered on, function properly and extra printing paper is available. Ensures that all overhead heating lamps are clean and working properly. Sees that all necessary condiments serving utensils are available (ketchup, to go boxes, bags, silverware etc.). Wipes all rims of plates with damp rag for no finger prints on the plates. Stocks all plates and salad bowls on the line, as well as cocktail napkins. Ensures that clean towels available for wipe downs. Checks all orders carefully, and communicates with servers for any items rung in that are out of the ordinary. Makes sure all orders are complete and look presentable for guests. As orders arrive from the kitchen matches each kitchen plate with the corresponding Micros table order ticket from printer. Makes sure all items are on plates as ordered and marks off the Micros order ticket. Places all cold food items such as salads, sandwiches, cold cuts on other side of shelf away from heat lamps. Makes sure that food runner checks all items for completion, accuracy and table numbers. Communicates with server and kitchen if something is not correct or missing from an order. Ensures all areas are wiped and cleaned upon closing. Other duties as assigned by direct supervisor

Food Runner Skills and Qualifications:

Listening, Presentation Skills, Verbal Communication, Customer Focus, Customer Service, Teamwork, People Skills, Action Oriented, Productivity, Energy Level, Client Relationships

Why Work at The Edgewater?

The Edgewater's mission is to define the authentic hospitality experience in Madison by building on our unique history, becoming a cultural center for the community, and differentiating ourselves by the quality of service delivered to our guests.

About Us

Beyond the competitive benefits and compensation, The Edgewater offers a proud revival of a historic hotel, committed to the trust and confidence we earn from our employees, customers, and partners. We invite you to learn more about our culture and company at

The Edgewater is an equal opportunity/affirmative action employer.

Job Type: Part-time

The Edgewater
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